In order to provide you with the best prices on custom bulk apparel we do require minimum quantities. Order minimums vary by product.

We do not offer embroidery or DTG (direct to garment) printing at this time. We only use the top quality screen printing materials and ink to give you the best quality shirts we can offer.

We offer a limited selection of high quality products from top names in the apparel industry, all ready for you to customize with your business logo or idea.

While we try our best to ship all orders out as quickly as possible with an exact date for shipment prior to your order – due to the custom nature of the screen printing process we offer different turnaround options. Due to the nature of screen printing & shipping we are unable to offer guarantee delivery dates on ‘standard turnaround’.

If your order is for a hard in hands due date please let us know as soon as possible so we can all plan accordingly, and let you know if there are any additional charges to guarantee this needed delivery date. 

We require that all orders have approved artwork prior to production.

You will receive an electronic proof in your email 1-5 business days after purchase for approval.

If the order was placed through our customer service team, then they will work with you directly to create the approved artwork.

You will receive an email with the tracking information once your order is shipped.

Orders cancelled prior to production will result in a 20% processing fee.

Due to the custom and rush nature, rush fees cannot be refunded under any circumstance.

We offer discounts on bulk orders. Check out our specials on our website, or contact customer support for bulk discounts.

We use FN-INK Plastisol Screen Printing Ink for the best color and coverage possible for your order.

Learn more about FN-INK here.

Because of the personalized nature of screen printing, artwork proofs play a crucial role in guaranteeing alignment and accuracy in your custom order. Approval of the artwork proof serves as the guideline for our production team to fulfill your specific printing preferences. Kindly review the following details to confirm they meet your requirements:

All words are spelled correctly:Please double check all spellings in your design/artwork. While we try our best to make sure that there are no misspellings – we are human and mistakes do happen from time to time. Once a design has been approved by the customer we are not responsible for any misspellings in the design. 

Ink color is used match your expectations:In the screen printing process – we use exact pantone colors to print different colors and shades. The pantone color(s) that will be used in your order can be found on the artwork proof here.
https://www.screenprinting.com/collections/fn-ink-plastisol-screen-printing-ink/brand_fn-ink

Placement/Size of the design(s): Due to the nature of the artwork proofing process – it is difficult to replicate the exact scale of the design on the shirt. The design will be printed using the dimensions found on the artwork proof & not the scale shown on the proof.

Please double check all the details of your order including the sizes, artwork and other details. We are not responsible for missing items that were not on the invoice

Please double check all of the details of your proof including the design, the spelling of words, the ink colors used in your design and all other details of your design. Once an artwork design has been approved, no changes can be made, and our team is not responsible for any misspellings, ink color differences, or any other differences from the approved proof.

Please double check the style of garment used, the color of the garment and the size breakdown of the order. If you need clarification on anything found on the invoice, please reply back to the approval email and our team will assist you right away.

Our production team is only able to work from approved invoices, proofs and work orders, so please make sure all details found on the invoice are correct.

Turnaround times average 17-25 business days from the day the order is placed.

Turnaround times DO NOT include transit times.

Slower response times to proof emails and excessive changes may result in delays.
Delivery dates are only estimated at checkout. While we do our best to hit these estimated delivery dates, we ask that our customers let us know for any hard in hands due dates for orders placed online or with a CSR.

That’s not a problem at all! We are so confident in our work and quality that we offer a 100% satisfaction guarantee on all orders.
If you are unsatisfied with your order, then we simply ask that you ship it back to us within 5 business days of receipt.

If the order is correct from the invoice or approved artwork, then the customer is responsible for the shipping charges to return the garments. If the order is incorrect from the invoice or approved artwork, then we will send you a prepaid shipping label to ship us the garments back for a replacement or refund.

Toggle Content

Unfortunately, due to the nature of the screen printing process and the cost constraints associated with that, we are unable to provide custom samples for any orders less than 5000 pieces.

Yes! We require that all orders have approved artwork prior to production.

If the order is an online order submitted in our design studio, or other online platforms, then you will receive an electronic proof 1-5 business days after purchase for approval.

If the order was placed through our customer service team, then they will work with you directly to create the approved artwork.

No. We only use industrial grade screen printing and embroidery equipment to print and fulfill all orders. We only use vinyl for custom names and numbers.

Yes. You will get an email with the tracking information once your order is shipped.

Due to the custom nature of screen printing, we are unable to process full cash refunds for orders that were approved by the customer, but different than what was expected.

Work with our account management team for refund options.

Refunds are processed in 4-7 business days after the request has been submitted and the order has been returned to our facility. We cannot initiate any refund options until we receive the order into our facility.

Price breaks are based per design/colorway

We do not stock blank garments. All the blank garments for orders are ordered from our vendor network after we receive payment and confirmation of the artwork.

There are times when items may be out of stock when our purchasing team goes to order the blank garments for your order. We understand that this can be a frustrating process at times.

Please note we are experiencing industry wide delays that are outside of our control and it may cause delays to the estimated completion date of your order. In order to mitigate these delays, we will replace out of stock items with comparable brands, colors or other colors that are in the order. If the order needs to have the exact sizes and colors listed please notify our team.

If the out of stock items exceed 10% of your order, then our team will reach out to you for options to replace these out of stock items without delaying the order.

We offer three options when items are completely out of stock:

1-Replace items with a different color.
2-Replace items with a different style/brand
3-Refund the order.
Our customer service team will reach out as soon as possible to work through the solution for your out of stock items without delaying your order.

Because we only use top tier screenprinting techniques and inks, we cannot accomodate online orders with multiple ink colors at this time. Please keep your artwork to a single color design.  If you need more than one color, please contact us by phone or email for a custom quote.